Social Media and Community Manager

Day Translations is hiring a Social Media and Community Manager to grow our online presence and build strong community connections for our language and localization services.

You will oversee end-to-end social media operations, including content planning, copywriting, publishing, daily engagement, and analytics reporting. If you have a strong grasp of B2B marketing, a knack for creative storytelling, and a passion for industry conversations, we want to hear from you.

Key Responsibilities

Strategy & Planning: Develop practical social media strategies and maintain a structured content calendar outlining topics, target audiences, goals, and deadlines.

Industry Research & Insight: Research our services, target market, competitors, and industry trends to translate credible information into valuable, original posts with a clear point of view.

Copywriting: Craft original English captions and post copy in our brand voice, tailoring messaging and formats for each platform. (Note: All final copy must be human-written.)

Design Coordination: Create clear creative briefs for our Graphic Designer, coordinate assets through approval, and manage the publishing schedule.

Quality Assurance: Perform rigorous pre-publish checks (copy, links, tags, formatting, and visuals) and review live posts for accuracy.

Community Engagement: Respond promptly to comments and messages during working hours, spark meaningful discussions, and build relationships with clients, partners, and industry communities.

Brand Monitoring & Triage: Monitor brand mentions, moderate conversations professionally, and route sales inquiries, support questions, or sensitive issues to the appropriate internal teams.

Channel Management: Oversee priority channels (LinkedIn, Instagram, Facebook, X, TikTok, YouTube, Threads) and adapt as strategic priorities evolve.

Analytics & Reporting: Track key metrics such as engagement, reach, website traffic, and qualified leads, delivering a concise weekly report with insights and next steps.

What We Are Looking For

Proven Experience: Demonstrated success managing social media accounts and growing active online communities, backed by real examples of your work.

Exceptional Communication: Flawless English writing skills, strong judgment, and the ability to communicate warmly and professionally with diverse audiences.

B2B Marketing Sense: A solid understanding of how valuable content builds trust and generates business inquiries within professional services.

Operational Skills: Comfort using content calendars, scheduling platforms, and analytics tools to tailor content across channels.

Curiosity & Adaptability: A genuine interest in languages, cultures, translation, and localization (industry experience is a strong plus; eagerness to learn is essential).

Remote Reliability: Strong organization, initiative, and follow-through, with full-time availability and agreed working hours that overlap with US Eastern Time.

How You’ll Work With Us

Your Ownership: You lead the content calendar, copywriting, publishing, account management, and community engagement.

Collaboration: You partner with our separate Graphic Designer by writing clear briefs and coordinating timelines through the marketing team.

Definition of Success: Consistent and accurate publishing, timely community responses, strong cross-functional collaboration, and measurable growth in engagement, web traffic, and qualified leads.

How to Apply

Please submit your résumé and links to two or three social accounts or posts you personally managed. Include a brief summary of your contribution, the target audience, and the results achieved (including the time period).

Please also include:

Your time zone and daily working-hour availability.

Your earliest start date.

Your monthly compensation expectations (in USD).

Note: This is an individual contributor role; applicants must be prepared to personally perform all work and disclose any other commitments that could impact full-time availability.