Job Description
Job OverviewJob Title: ICT Specialist
Location: Abuja, Nigeria
Job Reference: #33996
Contract Type: Permanent
Language Requirements: English (Upper-Intermediate)
About the Role
At Eni, we are looking for a skilled ICT Specialist to join Nigerian Agip Exploration Ltd. (NAE) in Abuja. In this role, you will be the backbone of our local technical operations, responsible for delivering reliable IT services, maintaining robust infrastructure, and ensuring the security and optimal performance of our systems. By supporting day-to-day business functions and new technological initiatives, you will play a critical role in driving seamless business continuity across our operations.
Responsibilities
Main ResponsibilitiesEnd-to-End User Support: Act as the primary point of contact for day-to-day troubleshooting, swiftly resolving hardware, software, network, and system issues.
Infrastructure Health & Uptime: Proactively monitor and maintain local ICT infrastructure, systems, networks, and communication lines to guarantee seamless business continuity.
System Rollouts & Integration: Help implement, configure, and maintain enterprise applications and ICT systems aligned with business goals.
Project Technology Delivery: Provide dedicated technical oversight for new initiatives, handling hardware deployments, connectivity setups, and infrastructure requirements.
Security & Access Control: Oversee user access permissions, enforce strict ICT policies, and maintain robust security standards.
Cybersecurity & Threat Mitigation: Monitor, analyze, and address security risks, vulnerabilities, and incidents in close coordination with central cybersecurity teams.
Vendor & Stakeholder Alignment: Act as the technical liaison between local operations, corporate HQ, and external ICT service providers to ensure high-quality service delivery.
Asset Management & Documentation: Keep meticulous, up-to-date records of all hardware/software assets, network configurations, and technical documentation.
Backup & Disaster Recovery: Support comprehensive data backup protocols, system recovery procedures, and broader business continuity initiatives.
Requirements
Skills & Experience RequiredEducation: Bachelor’s degree in Computer Science, Information Technology, or a related discipline, complemented by solid, relevant professional experience.
Technical Expertise: Comprehensive knowledge of IT infrastructure, networks, enterprise systems, and Microsoft technologies.
Cybersecurity & Data Protection: A strong grasp of cybersecurity fundamentals, data privacy, and ICT security controls.
Troubleshooting Acumen: Proven capability to diagnose and resolve hardware, software, network, and system issues efficiently.
Vendor & Service Management: Experience coordinating with external IT vendors, suppliers, and service providers.
Analytical & Organizational Skills: Strong problem-solving abilities, exceptional attention to detail, and the capacity to manage multiple competing priorities under tight deadlines.
Communication & Collaboration: Excellent interpersonal skills with the ability to manage stakeholders across various organizational levels.
Professional Conduct: High standards of integrity, discretion, confidentiality, alongside an adaptable, proactive, and results-driven mindset.
How to Apply
Applications are accepted exclusively through our online portal.
Please submit and upload your CV in English.
