Job Description
Job Objectives:As a Warehousing and Delivery Operations Specialist, your core objective is to operationalize the company's warehousing and distribution processes, ensuring all logistical deliverables and outputs align seamlessly with organizational goals, efficiency targets, and service standards.
Responsibilities
Key Responsibilities:Order Picking & Verification: Accurately pick stock items as specified on shipment pick lists, updating the documentation in real-time based on actual items picked.
Accuracy & Quality Control: Ensure absolute precision in stock picking and verify that all received goods strictly conform to purchase order specifications or Supply Chain guidelines.
Loss Prevention & Safety: Maintain zero stock losses across the warehouse and during in-transit deliveries, ensuring full compliance with health, safety, and environmental (HSE) standards.
Asset & Security Management: Apply proper asset management procedures to maximize return on assets, continuously evaluating warehouse security and implementing measures to safeguard inventory.
Maintenance & Contingency Planning: Support the development of preventive maintenance systems and operational contingency plans.
Warehouse Operations & Staging: Stage picked stock efficiently in designated warehouse zones, and assist with the physical loading and offloading of inventory.
Maintenance & Contingency Planning: Support the development of preventive maintenance systems and operational contingency plans.
Warehouse Operations & Staging: Stage picked stock efficiently in designated warehouse zones, and assist with the physical loading and offloading of inventory.
Transit Escort & Delivery: Accompany stock shipments to designated destinations, ensuring that all issuance strictly matches the corresponding waybill and invoice.
Inventory Auditing & Reconciliation: Actively participate in cycle counts and monthly stock counts, providing regular inventory updates as required.
Housekeeping & Hygiene: Maintain high standards of cleanliness, housekeeping, and hygiene within assigned work areas.
Key Performance Indicators (KPIs)
Delivery Turnaround Time: Meeting or exceeding scheduled dispatch, transit, and delivery timelines.
Stock Quality & Integrity: Delivering goods in optimal, pristine condition with zero damage or discrepancies.
Cost Efficiency: Contributing to cost-saving measures on goods, storage, and logistics services.
Stock Availability: Supporting zero stock-outs across all destination stores.
Target Achievement: Consistently meeting or exceeding agreed operational performance targets.
Requirements
Education & ExperienceAcademic Background: Minimum of a University Degree, OND, or HND in Supply Chain Management, Logistics, Business Administration, or a related field.
Experience Level: Minimum of 2 years of relevant working experience in warehousing, inventory control, or logistics operations.
Skills & Competencies
Functional Competencies
Relationship Management: Strong ability to build and maintain professional working relationships with internal teams and external logistics partners.
Attention to Detail: Meticulous approach to order picking, documentation verification, and inventory tracking to prevent errors.
General Management Competencies
Analytical Skills: Capable of assessing inventory data, spotting discrepancies, and solving operational challenges.
Communication Skills: Strong verbal and written communication skills for clear coordination and reporting.
Planning & Coordination: Excellent ability to plan, schedule, and coordinate warehouse activities efficiently.
Interpersonal & Negotiation Skills: Effective collaborative abilities paired with strong negotiation skills for managing logistics and supplier interactions.
Desired Personal Attributes
Integrity: High standards of honesty, transparency, and accountability in handling inventory and company assets.
Proactive Self-Starter: A motivated individual who takes initiative, anticipates operational needs, and acts decisively.
Logical Mindset: Structured, methodical thinking applied to problem-solving and daily workflows.
Organization & Multitasking: Highly organized with the ability to manage multiple tasks simultaneously in a fast-paced environment.
Resilience Under Pressure: Capacity to stay calm, focused, and effective when managing tight deadlines or high-volume periods.
